Eternally

Privacy policy

Last updated 8 October 2026

1. Crash and error reports (optional, opt-in)

We use Sentry (sentry.io, operated by Functional Software, Inc.) as a data processor to receive crash reports and error logs.

Each report may include:

• Game version, build edition (demo or full), platform, OS version
• Stack traces from the error
• A short trail of recent in-game log lines preceding the error
• Approximate region (derived from IP at ingest, then discarded)

Reports do not include your Steam account name or Steam ID. We filter these from outgoing data before it leaves your machine.

Data is processed in the EU (Sentry Frankfurt region). You can disable error reports at any time in Settings. The same control also governs gameplay analytics (Section 2). Disabling stops collection immediately.

2. Gameplay analytics (optional, opt-in)

We use GameAnalytics (operated by GameAnalytics ApS, Pilestræde 58, 1112 Copenhagen K, Denmark) as a data processor to understand how the game is played, so we can improve it. GameAnalytics is not Google Analytics and is not connected to Google.

Analytics runs only if you opt in. It is governed by the same choice as crash reports (Section 1): if you choose to send reports, analytics is on; if you decline, it stays off. You can change this at any time in Settings.

When analytics is on, a play session may send:

• Which level you started, completed, failed, or left early, with the time taken and the number of turns
• Whether you played solo, in online co-op, or in local co-op, and whether you used a keyboard and mouse or a controller
• Which character (eternal) you played, which skills you bought, and which items you collected
• Game version and edition (demo or full)
• A random per-install identifier, your device and operating system, session counts, and approximate country (derived from IP by GameAnalytics)

Reports do not include your Steam account name, Steam ID, chat, or save files.

This data is pseudonymous: it is linked to a random per-install identifier, not to your name or Steam account. GameAnalytics may process and store it outside the EU and UK, using EU Standard Contractual Clauses for those transfers. Their data processing terms are at gameanalytics.com/trust/legal/eu-data-processing-addendum.

3. Multiplayer gameplay (required for online play)

When you join an online session, Steam handles matchmaking and peer-to-peer networking. We do not run our own servers. Steam's own privacy policy applies: store.steampowered.com/privacy.

4. Steam stats and achievements (required for online play)

We record gameplay stats (kills, levels completed, characters used) to your Steam profile via Steam's standard stats API. This data lives with Valve, not with us.

5. Your rights (EU / UK / California)

You have the right to access, correct, or delete the data we hold about you. Crash reports do not contain your Steam account name or ID, so we cannot link them back to you to fulfil a deletion request for that specific data. Gameplay analytics is tied to a random per-install identifier rather than your Steam account; you can turn it off at any time in Settings, which stops collection, and you can contact us to request deletion of analytics data through GameAnalytics. For all other questions or requests, contact us at contact@astralkranium.com.

6. Children

This game is not intended for children under 13 (or 16 in the EU). We do not knowingly collect data from children.

7. Changes

We may update this policy. Material changes will be announced on the Steam store page.

Contact

Astral Kranium Ltd
Registered in Scotland, company number SC868626
Glasgow, United Kingdom
contact@astralkranium.com